What our Customers say...


Maria Sachez was very professional in providing all necessary assistance in all areas. Very knowledgeable of the process. I would recommend her services again and again. Very customer oriented.

Perfect and flawless!

Everything went great - thank you!

Couldn't imagine a better experience or team to work with! They were amazing! Thank you so much!

If it had not been for Casey taking over the job, I would have lost my mind.

They have it down perfectly!

Pablo & Chris went right to work and took care of everything initially. They informed me about the fans and dehumidifiers and they were very courteous and professional. Thank you!

1000% wonderful team all around. Thank you so much!

Very professional!

Awesome job!!! Very pleased with overall service from SERVPRO of Duncanville / DeSoto from beginning to end was superb, kind, helpful, and very professional.

Great leadership, great crew!!

Very, very helpful during a stressful time!

Excellent job!

5 out of 5 stars!

I can't say enough good things about the crew at the Duncanville/DeSoto SERVPRO location. Considerate, kind, nice, and diligent in their duties. The bottom floor of our home was totally removed of furniture, wall art, and knick-knacks while we had our floors ripped up and replaced with hardwood. SERVPRO did an amazing job of packing, wrapping and storing our possessions during the period of emptiness. When the process was complete they were able to bring back our stuff and unpack to perfection all our belongings just as if they hadn't been removed at all. SCHWEET!!!!

I wanted to say thank you for everything you did! You were wonderful to work with during all that was going on! We really appreciate your kindness and professionalism!

This SERVPRO team is the best in DFW. I have used Matt and his team n several major floods to high rise buildings in this area. They are prompt to arrive no matter what time you call them. The team is friendly and well trained.  They go above and beyond the call of duty for you.  

I highly recommend this team for any water for any water remediation needs by far the best in this area.

Jaun Morales

This company is a life savor.  All of the crews from your water guys to your packing crews were A+.  I have told all of my friends about SERVPRO of Duncanville/DeSoto.  My hometown heroes! 

Very professional from the first day to today.  Had another company out the day of the loss and was not comfortable with them.  The adjuster sent your office out and all was explained up front. SERVPRO did what they said they would do.